FAIL (the browser should render some flash content, not this).
FAIL (the browser should render some flash content, not this).

Privacy Policy

What information do we collect, and how do we use it?

When you request information about a product or service or register with one of our sites, we may need to know specific information about you. This enables us to process your registration or requests and reply to your needs promptly.

Our site's forms may require users to give us contact information (such as name, e-mail address and mailing address) and demographic information (such as zip/postal code, age, or position). We may use the contact information from these registration and survey forms to send you information about our organization. Users may opt-out of receiving future mailings. See the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor your experience at our sites and distribute content that we think you might be interested in.

This site contains links to other sites. Appliance Express, Inc. and its parents and affiliates are not responsible for the privacy practices or the content of such web sites. We will not pass your information along to the linked site; however, we cannot protect your information if you provide information to that site.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the Appliance Express, Inc. web site. We may also use the information we collect to occasionally notify you about important changes to the web site, new services offered by Appliance Express, Inc. and special offers and information we think you will find valuable. If you would rather not receive this information, please contact us by emailing: customercare@coolairxpress.com

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout Appliance Express, Inc web site.

Will Service Experts disclose the information it collects to outside parties?

Appliance Express, Inc does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can request that we do not by e-mailing us at customercare@coolairxpress.com. (If you use more than one E-mail address, send this message from each E-mail account you use.) Also, Appliance Express, Inc may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

This site allows the following options for removing your information from our database. If you do so, you will not receive future communications from us.

You can send E-mail to customercare@coolairxpress.com.

You can send mail to the following postal address:

Appliance Express, Inc
7510 Noth Fork Hollow Lane
Richmond, TX 77407

Your Consent

By using our web site, you consent to the collection and use of this information by Appliance Express, Inc and its parents and affiliates or any successor entity. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell Us What You Think

Appliance Express, Inc welcomes your questions and comments about privacy. Please send E-mail to customercare@coolairxpress.com.

If you have any questions about this privacy statement, the practices of this Web site, or your dealings with this site, you can contact:

Appliance Express, Inc
Attn: Webmaster
7510 Noth Fork Hollow Lane
Richmond, TX 7740
info@coolairxpress.com